Streaming TV Polish Support Representative

18 hours ago


Athens, Attica, Greece beBeeSupport Full time

Streamline the viewer experience with your exceptional customer support skills.

Job Description

As a Polish-speaking Customer Support Representative for a leading streaming TV service, you will play a crucial role in ensuring seamless interactions between customers and content enthusiasts.

Responsibilities:

  • Deliver personalized support to Polish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to account management, content availability, and technical issues.
  • Resolve customer complaints efficiently to maintain high satisfaction levels.
  • Document customer interactions and transactions accurately in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance the overall viewing experience.

Key Requirements:

  • Fluency in Polish and English; additional language skills are a plus.
  • Experience in customer support, preferably in the entertainment or media industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities and a proactive customer-centric mindset.
  • Familiarity with CRM systems and proficiency in standard office software.
Benefits Package

We offer a comprehensive benefits package that includes:

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance-Based Bonuses
  • Extra Salaries per Year
  • Fully Paid Training and Relocation Assistance


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