
Streaming TV Polish Support Representative
17 hours ago
Streamline the viewer experience with your exceptional customer support skills.
Job DescriptionAs a Polish-speaking Customer Support Representative for a leading streaming TV service, you will play a crucial role in ensuring seamless interactions between customers and content enthusiasts.
Responsibilities:
- Deliver personalized support to Polish-speaking clients via phone, email, and live chat.
- Assist customers with inquiries related to account management, content availability, and technical issues.
- Resolve customer complaints efficiently to maintain high satisfaction levels.
- Document customer interactions and transactions accurately in the CRM system.
- Collaborate with internal teams to improve service delivery and enhance the overall viewing experience.
Key Requirements:
- Fluency in Polish and English; additional language skills are a plus.
- Experience in customer support, preferably in the entertainment or media industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving capabilities and a proactive customer-centric mindset.
- Familiarity with CRM systems and proficiency in standard office software.
We offer a comprehensive benefits package that includes:
- Private Health Insurance
- Training & Development Opportunities
- Performance-Based Bonuses
- Extra Salaries per Year
- Fully Paid Training and Relocation Assistance
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