
Streaming TV Customer Experience Specialist
1 day ago
We are seeking a dedicated individual to join our team as a Customer Support Representative for our Streaming TV & Movie Services Department.
As a key member of our customer support team, you will be responsible for providing exceptional support to Flemish-speaking clients regarding streaming TV and movie services via phone, email, and chat.
- Provide timely and effective solutions to customer inquiries, issues, and complaints.
- Assist customers with account-related matters, subscription details, content availability, and technical troubleshooting.
- Maintain accurate records of customer interactions and follow up on unresolved issues.
- Collaborate with internal teams to improve service delivery and address customer needs effectively.
- Fluency in Flemish and English, both written and spoken.
- Experience in customer-facing roles, preferably in the entertainment or technology sector.
- Excellent communication skills with a customer-centric approach and enthusiasm for technology.
- Strong problem-solving skills and ability to work well under pressure.
- Proficiency in using customer support software and standard office applications.
- Detail-oriented with the ability to multitask effectively.
- Flexibility to work flexible hours, including evenings and weekends as necessary.
- Private health insurance
- Training and development opportunities
- Performance bonus
- Relocation package (flight, transfer, and hotel)
- Free Greek lessons and discounts
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Stream TV Customer Support Specialist
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Streaming TV Polish Speaker
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