
Stream TV Customer Support Specialist
1 day ago
Stream TV Customer Support Specialist
">We are seeking a highly skilled and customer-focused individual to join our team as a Stream TV Customer Support Specialist. In this role, you will provide exceptional support to Spanish-speaking customers who are navigating our streaming services.
">Key Responsibilities:
">- ">
- Deliver outstanding customer support via phone, email, and chat to ensure a high level of customer satisfaction.">
- Assist clients with service inquiries, account management, billing questions, and troubleshooting in a timely and effective manner.">
- Resolve customer complaints promptly and professionally to maintain positive relationships.">
- Maintain accurate records of customer interactions and transactions in our CRM system.">
- Collaborate closely with internal teams to improve service offerings based on customer feedback.">
- Stay informed about platform updates, content offerings, and industry trends to provide knowledgeable support.">
Requirements:
">- ">
- Fluency in Spanish and English is required, knowledge of additional languages is an asset.">
- Experience in customer support, preferably in the streaming or entertainment industry.">
- Excellent communication and interpersonal skills.">
- Strong problem-solving abilities with a focus on customer satisfaction.">
- Familiarity with CRM systems and competence in standard office software.">
- A genuine passion for streaming services and customer engagement.">
Benefits:
">- ">
- Private Health Insurance">
- Training & Development">
- Performance Bonus">
- 2 Extra Salaries Per Year">
- Fully Paid Training">
- Great Salary">
- Fully Paid Relocation Package (flight, transfer and hotel)">
- Many Extras">
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