Customer Support Specialist

1 day ago

Athens, Attica, Greece beBeeStreamingTV Full time

Deliver exceptional customer service to French-speaking clients as a Streaming TV Representative. Ensure a seamless viewing experience and foster a fun and enthusiastic team environment.

Key Responsibilities
  • Provide top-notch support via phone, email, and live chat.
  • Assist with streaming subscriptions, troubleshooting, and service navigation.
  • Document interactions accurately in our CRM system.
  • Collaborate with team members to achieve service excellence.
  • Engage in ongoing training to stay updated on new features and industry trends.

Requirements:

  • Fluency in French (written and spoken) is essential.
  • A genuine passion for movies and streaming services.
  • Previous customer support experience is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive and friendly demeanor.
  • Strong analytical skills and the ability to work independently.
  • Willingness to learn and adapt in a fast-paced environment.
Benefits

• Private Health Insurance

• Training & Development

• Performance Bonus

• Extra Salaries Per Year Fully Paid Training

• Fully Paid Relocation Package (flight, transfer, and hotel)

• Free Greek Lessons, Discounts, and Other Perks

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