Polish Music Support Expert

1 day ago

Athens, Attica, Greece beBeeCustomerSupport Full time
Polish Speaking Customer Support Representative

This is an exciting opportunity to join a dynamic team as a Polish Speaking Customer Support Representative for a renowned music streaming platform. If you have a passion for music and are fluent in Polish, this role is perfect for you.

In this vibrant position, you will be responsible for assisting Polish-speaking customers with their inquiries related to our music streaming services. Your role will be crucial in ensuring that our customers have a seamless and enjoyable experience as they explore their favorite tunes.

Your Key Responsibilities
  • Provide exceptional customer support to Polish-speaking clients through various communication channels.
  • Assist customers with questions about the platform, subscriptions, and troubleshooting issues.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service goals and enhance overall customer satisfaction.
  • Participate in ongoing training to stay updated on industry trends and platform features.

Requirements

  • Fluency in Polish (written and spoken) is essential. Your nationality and native language should be clearly stated in your cover letter and/or CV.
  • A strong enthusiasm for customer service and a genuine interest in music.
  • Previous experience in customer support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a solution-oriented mindset.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

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