Logistics And Shipping Expert

2 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative

We are seeking a highly skilled Customer Support Representative to join our Logistics & Shipping Department. As a key member of our team, you will provide exceptional customer service to Portuguese-speaking clients, ensuring their logistics and shipping needs are met with efficiency and professionalism.

The ideal candidate will possess excellent communication skills, fluency in Portuguese and English, and previous experience in customer service. You will be responsible for handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions. Your strong analytical and problem-solving abilities will enable you to effectively address complex customer complaints and improve service efficiency.

To succeed in this role, you must be able to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM systems and standard office software is essential. Strong communication skills, a focus on delivering great customer experiences, and the ability to work flexible hours are also required.

Responsibilities:
  • Provide exceptional customer support to Portuguese-speaking clients regarding logistics and shipping services through phone, email, and chat.
  • Assist customers with inquiries related to shipment tracking, delivery schedules, and service options.
  • Effectively resolve customer complaints and issues to ensure a positive customer experience.
  • Maintain accurate records of customer interactions and follow up on pending inquiries.
  • Collaborate closely with internal teams to address customer needs and improve service efficiency.
  • Keep customers informed about shipping regulations, updates, and promotional offers.
  • Collect customer feedback to contribute to service enhancement initiatives.
Requirements:
  • Fluency in Portuguese and English, both written and spoken.
  • Previous experience in customer service, preferably in the logistics or shipping industry.
  • Strong communication skills with a focus on delivering great customer experiences.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with CRM systems and standard office software.
  • Strong analytical and problem-solving abilities.
  • Willingness to work flexible hours, including evenings and weekends as required.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

  • Italian Speaking Logistics and Shipping Expert

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Logistics and Shipping Customer Support SpecialistWe are seeking a skilled Logistics and Shipping Customer Support Specialist to provide exceptional support to Italian-speaking clients.Key Responsibilities:Deliver top-notch customer service via phone, email, and chat to resolve logistics and shipping inquiries.Assist customers with tracking shipments,...

  • Logistics & Shipping Customer Service Position

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Customer Support Representative in Logistics & Shipping Department: A Dynamic Opportunity!This role plays a crucial part in ensuring smooth communication and exceptional service delivery in the logistics sector.As a Customer Support representative, you will assist clients with their inquiries related to shipping and logistics services. Your ability to...

  • Logistics and Shipping Customer Support Representative

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    German Speaking Customer Support Specialist for Logistics and ShippingWe are seeking a highly skilled and customer-focused professional to join our logistics and shipping team as a German-speaking customer support specialist.Responsibilities:Provide exceptional customer service to German-speaking clients via phone, email, and chat, addressing their inquiries...

  • A Logistics Support Representative Position in Our Shipping Department

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Logistics Support RepresentativeJoin a dynamic team as a Logistics Support Representative and take on the exciting challenge of providing top-notch support in logistics and shipping. As a key member of our department, you will be responsible for delivering exceptional customer service to French-speaking clients via phone, email, and chat.Key...

  • Logistics Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeLogistics Full time

    Polish Speaking Logistics Support SpecialistWe are seeking a highly skilled Polish speaking logistics support specialist to join our team. As a key member of our logistics and shipping department, you will be responsible for providing exceptional customer support to Polish speaking clients regarding logistics and shipping inquiries.In this role, you will...

  • Logistics Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    We are seeking a highly skilled Logistics Support Specialist to join our team. As a key member of our logistics and shipping department, you will be responsible for providing exceptional customer support in German.About the RoleThis is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and contributing to...

  • Logistics Support Professional

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Flemish Speaking Logistics Support RepresentativePatrique Mercier Recruitment is seeking a skilled Flemish-speaking individual to join our team as a Customer Support Representative for our Logistics & Shipping Department.This role is ideal for individuals who are passionate about delivering exceptional customer service and have an interest in the logistics...

  • Highly Skilled Logistics Professional Wanted

    2 days ago

    Athens, Attica, Greece beBeeLogistics Full time

    Job Title: Nordic Speaking Customer Support for LogisticsWe are seeking a highly skilled and experienced customer support representative to join our logistics team. In this role, you will be responsible for providing exceptional support and guidance to our customers in both logistics and shipping processes.The ideal candidate will have fluency in a Nordic...

  • Logistics Customer Service Representative

    2 days ago

    Athens, Attica, Greece beBeeHebrewSpeaking Full time

    As a Hebrew Speaking Customer Service Representative for Logistics, you will play a vital role in ensuring the smooth and efficient processing of logistics and shipping inquiries.Key responsibilities include providing exceptional customer support to Hebrew-speaking clients through various communication channels, assisting customers with inquiries related to...

  • Czech Speaking Logistics Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Logistics Support SpecialistWe are seeking a highly skilled Logistics Support Specialist to join our team. This role is ideal for individuals passionate about logistics and customer service, who are eager to assist clients with their shipping inquiries and needs.Provide exceptional support to clients regarding logistics and shipping services through various...