B2B Sales Specialist with Strong Customer Engagement
3 days ago
**About the Company:**
Cross Border Talents is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
We are seeking a results-driven BtoB Inbound Sales Specialist to join our team. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.
Duties and Responsibilities:
- Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).
- Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.
- Fulfill various sales-related tasks including lead qualification, account management, and customer engagement.
- Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.
- Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.
Requirements:
- Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.
- Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.
- Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.
- Language Proficiency: Native in Portuguese and Fluent in English (C1 level), with strong written and verbal communication abilities.
What We Offer:
- A competitive salary of $80,000 per year.
- A comprehensive benefits package including health insurance, retirement plan, and paid time off.
- Ample opportunities for professional development and learning from various departments.
- A vibrant and inclusive work environment.
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