Public Transportation Support Specialist

1 day ago


Athens, Attica, Greece beBeecustomer Full time
Customer Service Representative

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to provide exceptional service to Spanish-speaking customers in the Public Transport Services Department.

About the Role

This is a vital position that requires strong communication skills, fluency in Spanish and English, and experience in customer-facing roles. As a Customer Service Representative, you will be responsible for:

  • Providing outstanding customer service via phone, email, and in-person interactions.
  • Assisting customers with inquiries related to ticketing, schedules, routes, and service updates.
  • Resolving customer issues effectively and ensuring complete satisfaction.
  • Documenting all customer interactions accurately in the CRM system for proper tracking and follow-up.
  • Collaborating with transit staff and other departments to facilitate smooth operations and serve customer needs.

To excel in this role, you should possess:

  • Fluency in Spanish and English; additional languages are a plus.
  • Experience in customer service, preferably in public transport or government services.
  • Strong communication skills and a customer-centric approach.
  • Detail-oriented with excellent problem-solving abilities.
  • Familiarity with CRM systems and a strong grasp of basic computer applications.
Benefits

We offer a competitive compensation package, including:

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Growth Opportunities
  • Fully Paid Relocation Package (flight, transfer, and hotel)


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service Representative for Public Transport Services">Patrique Mercier Recruitment PT is seeking an experienced Customer Service Representative to join our team in the Public Transport Services Department. As a key member of our customer-facing team, you will play a vital role in providing exceptional service to our Italian-speaking customers.Your...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Public Transport Services Customer Service Representative">We are seeking a skilled and friendly customer service representative to join our team in providing exceptional support to German-speaking customers regarding public transport services.In this role, you will be responsible for assisting clients with inquiries related to public transport schedules,...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Patrique Mercier Recruitment FR is delighted to present a unique opportunity for a skilled customer service professional to join their Public Transport Services team.Job DescriptionDeliver exceptional customer support to Portuguese-speaking clients, addressing inquiries related to public transport services with professionalism and courtesy. Collaborate with...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Be Part of a Dynamic Team Providing Exceptional Support to Polish-Speaking Customers in the Public Transport SectorPatrique Mercier Recruitment is thrilled to present a unique opportunity for an individual with excellent communication skills and a passion for public transport. As a key member of our team, you will be responsible for delivering outstanding...

  • Czech Speaker

    2 days ago


    Athens, Attica, Greece beBeeCustomer Full time

    Public Transport Services Department is seeking an exceptional customer service professional to join its team. As a Czech Speaking Customer Service Representative, you will play a vital role in improving public transport services and assisting clients with their inquiries and needs.ResponsibilitiesDeliver outstanding customer service to Czech-speaking...


  • Athens, Attica, Greece beBeeCustomerService Full time

    German Speaking Customer Service RepresentativeWe are seeking a highly skilled German speaking customer service representative to join our public transport services team. In this pivotal role, you will provide exceptional support to German-speaking customers, assisting them with their inquiries and concerns related to public transportation services.Key...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Public Transport Services Department is seeking a highly motivated and customer-focused individual to provide exceptional support to German-speaking customers. This role is ideal for those passionate about public transit systems and are skilled in delivering outstanding customer experiences.Job DescriptionAs a Customer Service Representative, you will be...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Transforming public transport experiences requires a unique blend of skills and passion. We're seeking a dedicated professional to join our Customer Service team, providing exceptional support to Nordic-speaking clients.Key ResponsibilitiesDeliver outstanding customer service via phone, email, and chat, ensuring seamless communication and resolution of...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Exciting Opportunity for Spanish Speaking Customer Service RepresentativeJob DescriptionProvide exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding public transport services. Deliver efficient travel experiences by addressing inquiries related to routes, schedules, ticketing, and general travel...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Public Transport Services RepresentativePatrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Customer Service Representative within the Public Transport Services Department. If you have a passion for helping others and want to play a vital role in enhancing public transport experiences, this position is ideal for you.You will be...