German Speaking Public Transport Support Specialist
1 day ago
We are seeking a skilled and friendly customer service representative to join our team in providing exceptional support to German-speaking customers regarding public transport services.
In this role, you will be responsible for assisting clients with inquiries related to public transport schedules, ticketing, and other services. You will provide timely and professional resolutions to customer issues and concerns, ensuring a seamless experience for our clients.
Responsibilities:- Provide outstanding customer service via phone, email, and chat platforms.
- Assist customers with inquiries related to public transport services, schedules, and ticketing.
- Resolve issues and complaints promptly and professionally.
- Document customer interactions accurately to improve service quality.
- Collaborate with team members to meet performance goals and enhance customer satisfaction.
- Fluency in German (both written and spoken) is essential.
- Strong commitment to customer service and community engagement.
- Experience in customer service is preferred but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work efficiently both independently and as part of a team.
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Extra salaries per year.
- Above-average salary package.
- Fully paid relocation package.
- Free Greek lessons and discounts.
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