Public Transport Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerService Full time

Exciting Opportunity for Spanish Speaking Customer Service Representative

Job Description

Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding public transport services. Deliver efficient travel experiences by addressing inquiries related to routes, schedules, ticketing, and general travel information.

Responsibilities
  • Deliver top-notch customer support via phone, email, and chat.
  • Assist clients with route, schedule, and ticketing inquiries.
  • Resolve complaints swiftly, ensuring a positive experience with public transport services.
  • Communicate promotional offers and transportation options effectively.
Requirements
  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the transport or public service sector.
  • Strong communication skills and a customer-centric approach.
  • Ability to handle sensitive inquiries and resolve conflicts professionally.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Relocation Package (flight, transfer, hotel)
  • Free Greek Lessons, discounts, and other perks


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