Polish Speaking Customer Support Specialist for Public Transportation
1 day ago
- Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat platforms.
- Provide accurate and timely assistance to customers regarding public transport services, fare information, routes, and schedules.
- Document customer interactions efficiently in our CRM system to ensure seamless tracking and follow-up.
- Collaborate with internal teams to resolve customer issues and ensure a positive experience.
- Stay updated on current transport services, system updates, and relevant policies.
- Build and maintain strong relationships with customers to enhance user satisfaction and trust.
- Fluency in Polish and English; knowledge of additional languages is beneficial.
- Experience in customer service roles, preferably within the public transport or service industry.
- Excellent verbal and written communication skills.
- Detailed-oriented with strong organizational capabilities.
- Proficient in using CRM systems and basic computer applications.
- Able to work independently and collaboratively in a dynamic environment.
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extra Benefits
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