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Group Operations Manager in charge of F&B

2 weeks ago

Athens, Attica, Greece SWOT Hospitality Management Company Full time €45,000 - €55,000 per year

SWOT Hospitality, the leading hotel management company, trusted by international investors, developers and top-scale hospitality brands, is looking for a highly motivated and experienced Group Operations Manager, in charge of F&B, for the SWOT Headquarters in Kolonaki, Athens, Greece.

Position Summary:

The successful candidate will oversee the operations of our F&B outlets across all properties, ensuring brand consistency, operational efficiency, and revenue optimization. This role requires strong leadership skills, operational expertise, and a passion for innovation in the F&B sector.

Key Responsibilities:

  • Oversee and ensure the smooth operation of all Food & Beverage outlets across the Group's managed properties.
  • Develop, implement, and monitor F&B strategies aligned with company goals and brand standards.
  • Collaborate with General Managers and F&B Managers to enhance service quality, guest satisfaction, and profitability.
  • Analyze operational performance metrics and propose data-driven improvements.
  • Establish and monitor quality standards for service, menu design, and overall guest experience.
  • Collaborate with the Executive Chefs, Restaurant Managers, and Hotel General Managers to optimize operations.
  • Analyze financial performance, budgets, and cost control measures for F&B departments.
  • Plan, organize, and conduct on-site visits to support and audit property-level operations.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Represent F&B operations in management meetings and liaise with corporate partners and hotel owners.
  • Report directly to the Director of Operations, providing regular updates on KPIs and operational performance.
Requirements
  • University/College degree in Hospitality Management or related field.
  • Minimum 5-7 years of progressive F&B management experience, preferably at group or cluster level.
  • Strong leadership and organizational skills with the ability to manage multiple properties.
  • Proven record of driving revenue growth and operational excellence in F&B.
  • Excellent knowledge of F&B trends, international dining standards, and cost management practices.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Strong analytical and strategic thinking abilities.
  • Excellent command of MS Office.
  • Excellent communication skills in Greek & English (verbal & written).
Benefits
  • Dynamic, friendly and supportive working environment
  • Opportunity to work within a growing, international hospitality group
  • Career development and growth opportunities
  • Work with the best professionals in tourism industry
  • Dynamic and collaborative working environment

why SWOT...

  • We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
  • We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
  • We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
  • We offer stability and career prospects on a transparent working environment.
  • We work with the best professionals in the tourism industry.