Franchise Performance Coordinator-B&F

5 days ago

Athens, Attica, Greece B and f Full time €35,000 - €60,000 per year

Franchise Performance Coordinator

Company Description

About BSB Fashion

Since its launch in 1980, BSB has been listening closely and responding to the needs of modern, fashion-forward consumers by continuously presenting contemporary collections that reflect the latest fashion trends. With 120 exclusive BSB stores and an extensive network of over 800 multi-brand points of sale across 19 countries, BSB holds a leading position in the fashion industry market

Role Description

We are looking for a motivated and business-minded professional to manage our network of Franchise Stores, ensuring each partner's retail and commercial success. This role bridges account management, operational follow-up, and retail performance evaluation, supporting franchise partners in every aspect of their business — from orders and deliveries to stock optimization and commercial actions.

Responsibilities:

  • Support franchise partners as their main point of contact for daily operations.

  • Coordinate their orders and deliveries, ensuring accurate follow-up and timely execution.

  • Monitor stock levels and support re-order proposals based on sales performance.

  • Report regularly on franchise performance, KPIs, and business trends

  • Monitor financials, follow up on payments, and coordinate with internal teams when needed.

  • Help organize promotional and commercial activities in line with the brand's marketing calendar.

  • Collaborate with internal teams (Sales, Logistics, Merchandising, Marketing) to ensure smooth execution across all franchise operations.

  • Travel on seasonal basis in order to conduct store visits as well as to participate in International Trade Shows

Qualifications:

  • 3+ years of experience in retail operations management, wholesale account management, or similar roles in the fashion or lifestyle industry

  • Understanding of retail business drivers, sales analysis, and stock management

  • Excellent interpersonal and relationship-building skills — able to collaborate effectively with both internal teams and external partners

  • Excellent analytical abilities and experience in preparing reports

  • Proficiency in English is must; a second European language is highly desirable

  • Proficiency in MS Excel and ERP systems

  • Ability to travel

What We Offer:

  • A dynamic, international work environment within a growing fashion brand.

  • Exposure to a broad range of business functions, from sales operations to retail analysis.

  • The opportunity to contribute directly to the success and growth of our franchise network.

  • A supportive and inspiring team culture with room for professional development.

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