Nordic Speaking Customer Service for Renewable Energy industry
1 day ago
Mercier Consultancy MD is excited to offer a position for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. As a vital part of our team, you will assist customers in understanding and utilizing renewable energy solutions while providing exceptional service in Nordic languages. This opportunity is perfect for individuals who are passionate about sustainability and eager to contribute to a greener future.
Key Responsibilities
- Handle customer inquiries regarding renewable energy products and services via phone, email, and live chat in Nordic languages
- Educate customers on renewable energy solutions, installation processes, and maintenance requirements
- Assist with account management, service scheduling, and resolving any issues or concerns
- Document customer interactions and feedback accurately to improve service delivery
- Collaborate with technical and sales teams to enhance customer experiences and resolve inquiries efficiently
- Stay updated on industry trends, innovations, and company offerings in renewable energy
Requirements
- Fluency in one or more Nordic languages (such as Swedish, Danish, Norwegian, or Finnish) is required; English proficiency is a plus
- Previous experience in customer service, preferably in the renewable energy or related sectors
- Strong communication skills with a customer-oriented approach
- Ability to explain technical information clearly and supportively
- Excellent problem-solving abilities and a proactive mindset
- Proficiency in using customer relationship management (CRM) software and other relevant tools
- Willingness to work flexible hours, including weekends as required
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
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