Dutch Speaking Customer Service for Manufacturing industry

1 week ago

Athens, Attica, Greece Mercier Consultancy Medical Full time €35,000 - €45,000 per year

Mercier Consultancy MD is excited to announce a job opening for Dutch Speaking Customer Service Representatives in the manufacturing industry. This is a fantastic opportunity for individuals who are passionate about delivering exceptional service while working in a dynamic environment. You will be responsible for assisting customers with their inquiries regarding manufacturing products and services, ensuring they receive the support they need in Dutch.

Key Responsibilities

  • Manage customer inquiries about manufacturing products and services via phone, email, and chat in Dutch
  • Provide accurate information about product specifications, pricing, and availability
  • Assist clients with order placements, modifications, and tracking
  • Resolve any issues or concerns that customers may have, ensuring a positive experience
  • Document customer interactions and feedback to enhance service quality
  • Collaborate with production and logistics teams to provide timely updates to customers
  • Keep up-to-date with industry trends and product knowledge to better assist customers

Requirements

  • Fluency in Dutch (oral and written) is essential; proficiency in English is advantageous
  • Experience in customer service, preferably in the manufacturing or industrial sector
  • Strong communication skills and a friendly, customer-oriented approach
  • Exceptional problem-solving skills and ability to work under pressure
  • Detail-oriented with strong organizational and time-management abilities
  • Proficient in using computer systems and CRM software
  • Willingness to work flexible hours, including evenings and weekends as needed

Benefits

  • Competitive Monthly Salary
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More..

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