Finnish Speaking Customer Support for Ride-Sharing App Department

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

Join Our Ride-Sharing Revolution Patrique Mercier Recruitment ES is excited to announce an opportunity for a Finnish Speaking Customer Support representative for our Ride-Sharing App Department If you are fluent in Finnish and have a passion for technology and customer service, this role is perfect for you.

In this dynamic position, you will assist Finnish-speaking customers with inquiries related to our ride-sharing services, ensuring their experiences are smooth and enjoyable. Immerse yourself in the innovative world of transportation technology while being part of a supportive and engaging team. If you're ready to help shape the future of ride-sharing, we would love to hear from you

Your Responsibilities
  • Provide exceptional customer support to Finnish-speaking clients via multiple communication channels.
  • Assist customers with inquiries, concerns, and feedback regarding the ride-sharing app.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with team members to meet service goals and enhance overall customer satisfaction.
  • Participate in ongoing training to remain informed about product updates and industry trends.

Requirements

  • Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated in your C.V. and/or Cover Letter.
  • A strong commitment to delivering excellent customer service.
  • Previous experience in customer support is a plus but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player who thrives in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a remote setting with excellent organizational skills.

Benefits

· Private Health Insurance

· Training & Development

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

· Free Greek Lessons, discounts and other perks

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