Finnish Speaking Customer Support for Food Delivery Service Department

22 hours ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Exciting Opportunity Awaits Patrique Mercier Recruitment ES is thrilled to announce a fantastic position for a Finnish Speaking Customer Support representative in the Food Delivery Service Department. If you're fluent in Finnish and have a passion for providing excellent customer service, this role is just for you

In this vital position, you will assist Finnish-speaking customers with their inquiries related to food delivery services, ensuring they have a seamless and enjoyable experience. Work within a lively and supportive environment that values collaboration and customer satisfaction. If you're driven by a passion for service and food, we want you on our team

Your Responsibilities
  • Provide exceptional customer support to Finnish-speaking clients via phone, email, and chat.
  • Assist customers with their inquiries regarding food delivery services and resolve any issues they may have.
  • Document customer interactions accurately in our CRM system to maintain comprehensive records.
  • Collaborate with team members to achieve service level goals and enhance overall customer satisfaction.
  • Engage in ongoing training to stay updated on product offerings and service improvements.
Requirements
  • Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated.
  • A strong commitment to providing high-quality customer service.
  • Previous experience in customer support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a friendly demeanor.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
Benefits

· Private Health Insurance

· Training & Development

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

· Free Greek Lessons, discounts and other perks

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