Finnish Speaking Customer Support for Mobile Banking Services Department
1 day ago
Join Our Mobile Banking Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Finnish Speaking Customer Support representative in our Mobile Banking Services Department. If you are fluent in Finnish and have a keen interest in the banking sector, this is the perfect role for you
In this essential position, you will assist Finnish-speaking customers with inquiries related to our mobile banking services, ensuring they receive the highest level of support and guidance. You will play a key role in helping our clients navigate their banking needs via mobile platforms. If you're ready to make a meaningful impact in the banking industry and grow your career, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Finnish-speaking clients through various communication channels.
- Assist customers with inquiries about mobile banking products and services, providing clear solutions.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service levels and improve customer satisfaction.
- Engage in ongoing training to keep abreast of industry trends and product features.
Requirements
- Fluency in Finnish (written and spoken) is essential.
- Your nationality and native language should be clearly stipulated in your application.
- A strong commitment to delivering top-quality customer service.
- Previous experience in customer support or banking is a plus but not necessary.
- Exceptional communication and interpersonal skills.
- Proactive and positive team player.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a collaborative environment.
Benefits
· Private Health Insurance
· Training & Development
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
· Free Greek Lessons, discounts and other perks
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