Finnish Speaking Customer Service for Online Retail Department
1 day ago
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Finnish speakers to join a leading Online Retail Department as Customer Service Representatives In this role, you will be the friendly voice assisting Finnish-speaking customers with their inquiries, ensuring they enjoy a seamless online shopping experience. If you have a passion for helping people and thrive in a fast-paced digital environment, this position is perfect for you. Join a dynamic team that values customer satisfaction and welcomes your contributions
Your Responsibilities- Provide outstanding customer service to Finnish-speaking clients via phone, email, and chat.
- Effectively address customer inquiries, questions, and concerns to ensure complete satisfaction.
- Maintain a professional and courteous demeanor throughout customer interactions.
- Document customer interactions accurately to assist in improving overall service.
- Collaborate with team members to achieve service goals and enhance the customer experience.
- Participate in training programs to expand your knowledge and skills continually.
Requirements
- Fluency in Finnish (both written and spoken) is essential. Your nationality and native language should be clearly stipulated in your application.
- A passion for providing exceptional customer service.
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries efficiently and professionally.
- Strong problem-solving skills and a positive attitude.
- A desire to learn and grow within a collaborative and innovative team
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
- · Free Greek Lessons, discounts and other perks
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