German Speaking Customer Support for Online Bookstore Department
2 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a German Speaking Customer Support representative for an Online Bookstore Department. This role is perfect for book lovers who are passionate about providing excellent service to customers in the German-speaking community. As a key member of the team, you will assist customers with their inquiries and ensure a seamless shopping experience. If you are fluent in German and possess a love for literature, we want to hear from you
Responsibilities- Provide high-quality customer support via phone, email, and chat to German-speaking customers.
- Assist customers with inquiries related to books, orders, and account information.
- Resolve customer issues and complaints in a professional and timely manner.
- Educate customers about available products and promotions to enhance their experience.
- Maintain accurate records of customer interactions for quality assurance.
- Collaborate with team members to ensure efficient service delivery and customer satisfaction.
Requirements
- Fluency in German (both spoken and written) is required.
- Strong communication and customer service skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities with a commitment to customer satisfaction.
- Ability to work effectively in a team-oriented environment.
- Interest in books and reading is a definite plus.
- Familiarity with customer service software and systems is an advantage.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment Full timePatrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support representative for an esteemed online bookstore department. If you have a love for literature and enjoy helping customers, this role is your perfect matchIn this position, you will provide exceptional support to German-speaking customers,...
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