German Speaking Customer Support for Online Bookstore Department
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a German Speaking Customer Support representative for our Online Bookstore Department. In this role, you will be the primary point of contact for our German-speaking customers, assisting them with inquiries related to our extensive selection of books and ensuring an exceptional shopping experience. If you are passionate about literature and enjoy helping customers, we would love to hear from you
Responsibilities- Provide high-quality customer support through various channels, including phone, email, and chat, in German.
- Assist customers with their inquiries related to book recommendations, orders, and shipping.
- Handle customer complaints and resolve issues promptly and professionally.
- Educate customers about our products and services to enhance their shopping experience.
- Maintain accurate records of customer interactions for service improvement.
- Collaborate with team members to continually enhance the level of customer service offered.
Requirements
- Fluency in German (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably in a retail or online bookstore setting, is an advantage.
- Passion for books and a good understanding of the literary world.
- Ability to problem-solve and prioritize customer needs effectively.
- Willingness to learn and adapt in a fast-paced environment.
- Familiarity with customer service software and tools is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is pleased to showcase a fantastic opportunity for a German Speaking Customer Support Representative for the Online Bookstore Department. In this role, you will provide top-tier customer service to German-speaking clients, assisting them with inquiries related to books, orders, and account management. Your passion for literature...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is focused on connecting talented professionals with rewarding career opportunities. We are currently seeking a German Speaking Customer Support Representative for the Online Bookstore Department. This role is ideal for individuals who are passionate about literature and enjoy assisting customers with their online shopping...
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