Italian Speaking Customer Support for Home Security
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support representative within the Home Security & Alarm Systems Department. In this role, you will be responsible for providing exceptional support to customers inquiring about home security solutions, ensuring they feel safe and secure. If you are fluent in Italian and have a passion for customer service in the tech industry, we would love to hear from you
Responsibilities- Provide top-notch customer support via phone, email, and chat to Italian-speaking clients.
- Assist customers with inquiries related to home security systems and alarm services.
- Effectively troubleshoot and resolve issues, ensuring customer satisfaction.
- Educate customers about product features and benefits to help them make informed decisions.
- Maintain accurate records of customer interactions and feedback for continuous improvement.
- Collaborate with technical teams to address customer issues promptly.
Requirements
- Fluency in Italian (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Prior experience in customer service or related roles is preferred.
- Ability to troubleshoot technical issues and provide effective solutions.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Interest in home security technologies and solutions is a plus.
- Willingness to work in a fast-paced environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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