German Speaking Customer Support for Home Security
1 week ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a German Speaking Customer Support representative for a Home Security & Alarm Systems department. In this role, you will be pivotal in assisting German-speaking customers with their inquiries, providing support for security products and services. If you are fluent in German and have a keen interest in safety and technology, we invite you to apply
Responsibilities- Provide exceptional customer service via phone, email, and chat to German-speaking clients.
- Assist customers with inquiries about home security and alarm systems, including product information and troubleshooting.
- Resolve customer issues and complaints effectively while maintaining a high standard of service.
- Educate customers on system features, installation processes, and best practices for use.
- Document customer interactions accurately and track follow-up actions.
- Collaborate with team members and technical support to enhance service delivery and customer satisfaction.
Requirements
- Fluency in German (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or technical support roles is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Interest in home security technology and systems is beneficial.
- Ability to work both independently and as part of a team.
- Familiarity with customer service software and tools is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is pleased to announce a role for a German Speaking Customer Support Representative within the Home Security & Alarm Systems Department. In this important position, you will provide top-tier support to German-speaking customers, assisting them with inquiries related to home security systems and alarm services. Your role will...
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