Czech Speaking Customer Support for Online Pharmacy
5 days ago
Exciting Opportunity in Healthcare Patrique Mercier Recruitment ES is looking for a Czech Speaking Customer Support representative for our Online Pharmacy & Telemedicine Department. If you are fluent in Czech and have a passion for helping others in the healthcare sector, this role might be the perfect fit for you
In this vital position, you will assist Czech-speaking customers with their inquiries regarding online pharmaceutical services and telemedicine solutions. Your contribution will be essential in ensuring that our customers receive accurate information and support, promoting their health and well-being. If you're ready to make a meaningful difference and advance your career in the healthcare industry, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries about online pharmacy services and telemedicine solutions, ensuring they receive the necessary guidance.
- Document customer interactions accurately in our CRM system.
- Work collaboratively with colleagues to meet service level goals and improve overall customer satisfaction.
- Participate in ongoing training and development to stay current on healthcare regulations and product offerings.
Requirements
- Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- Strong commitment to delivering excellent customer service in the healthcare sector.
- Previous experience in customer support or a healthcare-related field is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a compassionate attitude.
- Strong analytical and problem-solving abilities.
- Efficient organizational skills to manage multiple inquiries effectively.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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