Spanish Speaking Customer Support for Online Pharmacy
5 days ago
Patrique Mercier Recruitment FR is excited to connect talented individuals with meaningful career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This role is perfect for individuals who are passionate about healthcare and customer service, and who are eager to assist Spanish-speaking clients in navigating our telemedicine services.
Responsibilities- Provide high-quality customer support to Spanish-speaking clients regarding online pharmacy and telemedicine services via phone, email, and chat.
- Assist customers with inquiries about prescription medications, telehealth consultations, and product information.
- Effectively resolve customer complaints and issues to ensure a positive experience with our services.
- Document all customer interactions accurately and ensure prompt follow-up on any outstanding queries.
- Collaborate with pharmacy and healthcare professionals to address client needs and inquiries.
- Educate customers about how to use our telemedicine services and navigate the online pharmacy platform.
- Gather feedback from users to contribute to the continuous improvement of services offered.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, ideally within the healthcare, pharmacy, or telemedicine sectors.
- Strong communication skills with a focus on providing exceptional customer support.
- Detail-oriented with the capacity to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with CRM systems and standard office software.
- Strong problem-solving abilities and the capacity to work independently.
- Availability to work flexible hours, including potential evenings and weekends as required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Online Pharmacy & Telemedicine Department. This position is perfect for individuals who are passionate about healthcare and are committed to providing top-notch...
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