German Speaking Customer Support for Online Pharmacy

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is dedicated to connecting exceptional professionals with rewarding career opportunities. We are currently seeking a German Speaking Customer Support Representative for the Online Pharmacy & Telemedicine Department. This position is ideal for individuals who are passionate about healthcare and wellness, and who are equipped to offer unparalleled support to German-speaking clients navigating their medical and pharmaceutical needs.

Responsibilities
  • Provide exemplary customer support to German-speaking clients regarding online pharmacy services and telemedicine consultations via phone, email, and chat.
  • Assist customers with inquiries about medications, prescriptions, and telemedicine services.
  • Effectively resolve customer concerns and complaints, ensuring a smooth and positive experience.
  • Maintain accurate and detailed records of customer interactions and follow up on unresolved issues.
  • Collaborate with healthcare professionals and internal teams to address customer needs efficiently.
  • Educate clients on how to use online services, safety protocols, and medication management.
  • Gather customer feedback to identify areas for improvement and enhance service offerings.

Requirements

  • Fluency in German and English, both written and spoken.
  • Previous experience in customer support, preferably in healthcare, pharmacy, or telemedicine.
  • Strong communication skills with a focus on empathy and customer satisfaction.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in CRM systems and standard office software.
  • Strong problem-solving skills and the ability to manage multiple tasks effectively.
  • Flexibility to work varied hours, including evenings and weekends if necessary.

Benefits

  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


  • Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Join Our Health Revolution Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative in our Online Pharmacy & Telemedicine Department. If you are fluent in German and passionate about improving health services, this role is a perfect fit for youIn this key position, you will assist...


  • Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is excited to connect talented individuals with meaningful career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This role is perfect for individuals who are passionate about healthcare and customer service, and who are eager to...


  • Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Join Our Healthcare Revolution Patrique Mercier Recruitment ES is excited to announce an exceptional opportunity for a Dutch Speaking Customer Support representative in the Online Pharmacy & Telemedicine Department. If you are fluent in Dutch and have a passion for healthcare, this role is ideal for youIn this crucial position, you will provide invaluable...


  • Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with rewarding career opportunities. We are currently seeking a French Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This position is perfect for individuals who are passionate about healthcare and customer service, and who enjoy...


  • Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is focused on connecting talented individuals with rewarding career opportunities. We are currently seeking a Portuguese Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This role is perfect for individuals who are passionate about healthcare and are dedicated to providing exceptional...


  • Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Join Our Innovative Team Patrique Mercier Recruitment ES is excited to offer a position for a Slovak Speaking Customer Support representative in the Online Pharmacy & Telemedicine Department. If you are fluent in Slovak and are passionate about healthcare and customer support, this role is an excellent opportunity to make a differenceIn this crucial role,...


  • Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Online Pharmacy & Telemedicine Department. This position is perfect for individuals who are passionate about healthcare and are committed to providing top-notch...


  • Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Join Our Dynamic Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Polish Speaking Customer Support representative for our Online Pharmacy & Telemedicine Department. If you are fluent in Polish and have a passion for healthcare, this is the perfect opportunity for youIn this important role, you will assist...


  • Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

    Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career paths. We are currently seeking a Nordic Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This role is perfect for those who are passionate about healthcare and customer service, providing support to clients across...


  • Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Join Our Health Revolution Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a Nordic Speaking Customer Support representative in our Online Pharmacy & Telemedicine Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for healthcare, this role is perfect for...