Spanish Speaking Customer Support for Online Pharmacy
4 days ago
Patrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Online Pharmacy & Telemedicine Department. This position is perfect for individuals who are passionate about healthcare and are committed to providing top-notch service to Spanish-speaking clients navigating their online pharmacy and telemedicine options.
Responsibilities- Provide exceptional customer support to Spanish-speaking clients regarding pharmaceutical products and telemedicine services via phone, email, and chat.
- Assist customers with inquiries related to prescriptions, product availability, and service options.
- Effectively resolve customer issues and concerns to ensure a smooth healthcare experience.
- Document customer interactions accurately and follow up on outstanding requests.
- Collaborate with pharmacists and medical professionals to ensure accurate information is provided to clients.
- Educate clients about online services and health management tools available to them.
- Gather customer feedback to help enhance service delivery and product offerings.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Previous experience in customer service, preferably in healthcare or pharmacy settings.
- Strong communication skills with a focus on empathy and patient care.
- Detail-oriented and able to manage multiple tasks effectively.
- Proficient in using customer support software and standard office applications.
- Strong problem-solving skills and a team-oriented mindset.
- Flexibility to work varied hours, including evenings and weekends as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is excited to connect talented individuals with meaningful career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for our Online Pharmacy & Telemedicine Department. This role is perfect for individuals who are passionate about healthcare and customer service, and who are eager to...
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