Polish Speaking Customer Support for Online Pharmacy

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Dynamic Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Polish Speaking Customer Support representative for our Online Pharmacy & Telemedicine Department. If you are fluent in Polish and have a passion for healthcare, this is the perfect opportunity for you

In this important role, you will assist Polish-speaking customers with inquiries related to online pharmacy orders and telemedicine services, ensuring they receive the highest level of support and information. This position offers the chance to make a real impact in the healthcare industry while enjoying the flexibility of a rewarding work environment. If you're ready to contribute to enhancing patient experiences, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Polish-speaking clients through various communication channels.
  • Assist customers with inquiries regarding online pharmacy products and telemedicine services, ensuring their needs are met.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with team members to achieve service goals and improve overall customer satisfaction.
  • Engage in continuous training to stay informed about product offerings and healthcare trends.

Requirements

  • Proficiency in Polish (both written and spoken) is a requirement. Kindly ensure that you explicitly mention your nationality and native language in your cover letter and/or CV.
  • A strong interest in healthcare and customer service.
  • Previous experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Ability to work effectively in a remote environment with strong organizational skills.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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