Czech Speaking Customer Service for Home Improvement

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to offer a position for a Czech Speaking Customer Service Representative in the Home Improvement & DIY Tools Department If you have a knack for home improvement and a passion for helping customers, this role is an excellent fit for you. You will engage with Czech-speaking customers, providing them with the assistance and information they need to make informed decisions about DIY projects and tools. Join a supportive team that values your skills and knowledge in the home improvement sector

Your Responsibilities
  • Provide exceptional customer support to Czech-speaking clients through phone, email, and chat.
  • Assist customers with inquiries regarding home improvement and DIY tools.
  • Resolve issues and provide solutions to enhance the customer experience.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with team members to meet performance targets.
  • Engage in ongoing training to expand your product knowledge and customer service skills.

Requirements

  • Fluency in Czech (both written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
  • Strong interest in home improvement and DIY tools.
  • Experience in customer service is favorable, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Problem-solving skills and a customer-focused attitude.
  • Ability to work collaboratively in a team environment.
  • Desire to learn and grow in a dynamic department

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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