German Speaking Customer Support for Dating

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Passionate Team Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a German Speaking Customer Support representative for our Dating & Social Networking Apps Department If you are fluent in German and passionate about helping people connect, this is the perfect role for you.

In this engaging and dynamic position, you will assist German-speaking users with their inquiries related to our dating and social networking applications, ensuring they receive outstanding support and a seamless user experience. If you're looking to make a positive impact in the online community while working in a supportive team environment, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to German-speaking users through various communication channels.
  • Assist users with inquiries regarding app features, account issues, and user experiences.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and enhance user satisfaction.
  • Participate in training sessions to stay updated on app functionalities and industry trends.

Requirements

  • Fluency in German (written and spoken) is essential.
  • A strong commitment to providing excellent customer service.
  • Previous experience in customer support, especially in the tech or social networking fields, is a plus.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a friendly and approachable demeanor.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and handle multiple inquiries.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

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