Nordic Speaking Customer Representative

1 week ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is excited to announce an opening for a Nordic Speaking Customer Representative in the vibrant city of Athens, Greece This is a fantastic opportunity for individuals who are fluent in one or more Nordic languages and have a knack for providing excellent customer service.

In this role, you will be at the forefront of customer interactions, addressing inquiries, providing solutions, and ensuring that every customer has a positive experience. If you are eager to join an international team and make a difference in customer satisfaction, apply today

Key Responsibilities
  • Assist Nordic-speaking customers through various channels such as phone, email, and live chat, ensuring timely and professional service.
  • Respond to customer inquiries with accurate information and resolve issues efficiently.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with team members to enhance service delivery and address customer needs.
  • Participate in training and development sessions to continually enhance service skills and product knowledge.
  • Gather customer feedback to contribute to service improvements.

Requirements

  • Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English is required.
  • Previous customer service experience is preferred, although motivated candidates with a willingness to learn are welcome.
  • Strong communication skills, both written and verbal.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Natural problem-solving skills and a focus on customer satisfaction.
  • A collaborative team player who is also self-motivated.
  • Willingness to relocate to Athens, Greece, for this role.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary

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