Nordic Speaking Customer Support for Online Content Creators
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Support representative focused on supporting online content creators. This role is perfect for individuals who are passionate about online media and want to assist content creators in maximizing their platforms. You will be an integral part of helping creators with their inquiries, providing timely support, and ensuring they have the tools they need for success. If you are fluent in a Nordic language and eager to engage with the creative community, we invite you to apply
Responsibilities- Provide high-quality customer support via email, chat, and phone in a Nordic language.
- Assist online content creators with inquiries related to platform usage and features.
- Resolve support issues and complaints efficiently while maintaining a positive experience.
- Educate creators on best practices for utilizing their platforms effectively.
- Document customer interactions accurately to contribute to service improvement.
- Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements
- Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Knowledge of online content creation and platforms is a plus.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work effectively in a dynamic, team-oriented environment.
- Familiarity with customer support software is advantageous.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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