Dutch Speaking Customer Support for Online Content Creators
5 days ago
Patrique Mercier Recruitment FR is dedicated to connecting talented individuals with exceptional career opportunities. We are currently seeking a Dutch Speaking Customer Support Representative for Online Content Creators. This role is perfect for those who are passionate about the digital content landscape and enjoy assisting creators in optimizing their platforms and engagements.
Responsibilities- Provide excellent customer support to Dutch-speaking online content creators through phone, email, and chat.
- Assist creators with inquiries related to platform features, monetization options, and account management.
- Resolve technical issues and provide guidance on best practices for content creation and promotion.
- Document customer interactions accurately and maintain comprehensive records.
- Collaborate with internal teams to identify improvements and escalate complex issues where necessary.
- Stay updated on industry trends and platform changes to provide informed support to creators.
- Gather and report customer feedback to help enhance services targeted to content creators.
Requirements
- Fluency in Dutch and English, both written and spoken.
- Previous experience in customer support, preferably in a role focused on digital or online services.
- Strong communication skills with an ability to engage effectively with content creators.
- Tech-savvy with a good understanding of social media platforms and content creation tools.
- Detail-oriented with effective organizational and problem-solving skills.
- Familiarity with CRM systems and standard office software.
- Willingness to work flexible hours, including evenings or weekends if necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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