Spanish Speaking Customer Support for Online Content Creators

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative focused on supporting online content creators. In this dynamic role, you will be the main point of contact for Spanish-speaking customers, assisting them with their inquiries and helping them navigate our platforms. If you have a passion for online content and are fluent in Spanish, this is a fantastic chance to make a meaningful impact while working in a creative environment

Responsibilities
  • Provide exceptional customer support via phone, email, and chat in Spanish.
  • Assist online content creators with inquiries regarding accounts, tools, and features.
  • Resolve customer complaints effectively and promptly to ensure satisfaction.
  • Educate customers on services and guide them on best practices for content creation.
  • Document customer interactions to ensure quality and enhance service delivery.
  • Collaborate with the support team to continuously improve customer experience.

Requirements

  • Fluency in Spanish (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Passion for online content creation and understanding of content creator needs.
  • Excellent problem-solving abilities and a focus on customer satisfaction.
  • Ability to work effectively both independently and as part of a team.
  • Familiarity with customer service software and online platforms is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training


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