French Speaking Customer Support for Virtual Job
4 days ago
Join Our Innovative Team Patrique Mercier Recruitment ES is excited to announce an opening for a French Speaking Customer Support representative dedicated to our Virtual Job & Freelance Platforms Department If you are fluent in French and have a passion for helping others succeed in their freelance and remote job endeavors, this is the perfect opportunity for you
In this vital role, you will assist French-speaking customers navigating our virtual job platforms, answering their inquiries and providing guidance to enhance their experience. Be part of a forward-thinking team, develop your skills, and help shape the future of work while enjoying a collaborative and supportive work environment. If you're ready to make a difference, we want to hear from you
Your Responsibilities- Provide excellent customer support to French-speaking users through various channels, including chat, email, and phone.
- Assist customers with inquiries related to our virtual job platforms and freelance services, ensuring a seamless experience.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to achieve service level objectives and improve customer satisfaction.
- Participate in ongoing training and development to stay informed about industry trends and best practices.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to providing high-quality customer service.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive and collaborative team player.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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