Spanish Speaking Customer Service for Anti-Financial Crime Unit
5 days ago
Patrique Mercier Recruitment is dedicated to connecting talented professionals with exceptional career opportunities across Greece. We are excited to announce an opening for a Spanish Speaking Customer Service representative for the Anti-Financial Crime Unit. This pivotal role is ideal for detail-oriented individuals who are committed to preventing financial crime and ensuring compliance with regulations. In this position, you will assist Spanish-speaking clients by addressing inquiries, providing information about anti-financial crime measures, and supporting investigations to protect our financial systems. If you are fluent in Spanish and passionate about making a difference, we encourage you to apply
Responsibilities- Provide exceptional customer service via phone, email, and chat in Spanish.
- Assist clients with inquiries related to anti-financial crime policies and procedures.
- Support investigations by gathering and documenting relevant information.
- Communicate effectively with clients to resolve issues and provide guidance.
- Stay updated on compliance regulations and industry best practices.
- Collaborate with team members to enhance service delivery and compliance efforts.
Requirements
- Fluency in Spanish (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Experience in customer service or compliance-related fields is preferred.
- Detail-oriented mindset with strong analytical skills.
- Ability to work effectively as part of a team and independently.
- Knowledge of financial regulations and anti-financial crime measures is a plus.
- Proficient in using digital communication tools and customer relationship management software.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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