Spanish Speaking Customer Service for Anti-Financial Crime Unit

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is dedicated to connecting talented professionals with exceptional career opportunities across Greece. We are excited to announce an opening for a Spanish Speaking Customer Service representative for the Anti-Financial Crime Unit. This pivotal role is ideal for detail-oriented individuals who are committed to preventing financial crime and ensuring compliance with regulations. In this position, you will assist Spanish-speaking clients by addressing inquiries, providing information about anti-financial crime measures, and supporting investigations to protect our financial systems. If you are fluent in Spanish and passionate about making a difference, we encourage you to apply

Responsibilities
  • Provide exceptional customer service via phone, email, and chat in Spanish.
  • Assist clients with inquiries related to anti-financial crime policies and procedures.
  • Support investigations by gathering and documenting relevant information.
  • Communicate effectively with clients to resolve issues and provide guidance.
  • Stay updated on compliance regulations and industry best practices.
  • Collaborate with team members to enhance service delivery and compliance efforts.

Requirements

  • Fluency in Spanish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Experience in customer service or compliance-related fields is preferred.
  • Detail-oriented mindset with strong analytical skills.
  • Ability to work effectively as part of a team and independently.
  • Knowledge of financial regulations and anti-financial crime measures is a plus.
  • Proficient in using digital communication tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training


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