German Speaking Customer Service for Anti-Financial Crime Unit
4 days ago
Patrique Mercier Recruitment is proud to connect talented professionals with exceptional career opportunities. We are currently looking for a German Speaking Customer Service representative to join an esteemed Anti-Financial Crime Unit. This role is ideal for individuals who are passionate about combating financial crime and delivering outstanding customer service. As a member of this specialized team, you will assist German-speaking clients by handling inquiries related to anti-financial crime measures, compliance, and reporting procedures. Your expertise will be essential in ensuring that our clients receive clear guidance and support in navigating these important processes. If you are motivated by making a difference and want to contribute to the integrity of financial systems, we encourage you to apply
Responsibilities- Provide exceptional customer service tailored to the needs of German-speaking clients.
- Assist customers with inquiries related to anti-financial crime processes and compliance.
- Efficiently resolve customer issues and provide clear information about policies and procedures.
- Document and maintain accurate records of customer interactions and inquiries.
- Collaborate with other team members to enhance service delivery and client satisfaction.
- Stay updated on relevant anti-financial crime regulations and industry best practices.
Requirements
- Fluency in German (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably in compliance or financial sectors, is preferred.
- Excellent problem-solving skills with a focus on client satisfaction.
- Ability to work independently while also collaborating effectively with a team.
- Understanding of anti-financial crime regulations will be an advantage.
- Proficient in using digital tools and customer service platforms.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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