German Customer Support
5 days ago
Your role:
Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.
Requirements
High School Diploma or Higher
Native/Fluent German;
Good level of English, C1;
Writing speed: 20 words per minute
Active Listening
Good Problem Solving Skills
Strong troubleshooting Skills
Benefits
Paid travel Expenses;
Health Coverage and Private Health Care;
Attractive Salary with performance bonus;
Working hours: 40h per week = is 8 hours per day / 5 days a weeks
-
German Speaking Customer Support for Dating
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Passionate Team Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a German Speaking Customer Support representative for our Dating & Social Networking Apps Department If you are fluent in German and passionate about helping people connect, this is the perfect role for you.In this engaging and dynamic position, you will...
-
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timeJoin the team at Patrique Mercier Recruitment JP as a German Speaking Customer Support Representative in vibrant Athens, Greece This is an exciting opportunity for individuals who are passionate about providing first-class customer service while working in a dynamic and multicultural environment. As a Customer Support Representative, you will assist our...
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Logistics Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German Speaking Customer Support representative for our Logistics & Shipping Department. If you are fluent in German and have a keen interest in the logistics sector, this position is perfect for youIn this essential role, you will provide valuable...
-
German Speaking Customer Support for Gaming
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeExciting Opportunity in Gaming Patrique Mercier Recruitment ES is on the hunt for a German Speaking Customer Support representative to join the Gaming & E-sports Department. If you are fluent in German and have a passion for gaming and e-sports, this is the perfect chance to blend your interests with your careerIn this engaging role, you will provide...
-
Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to offer an opportunity for a German Speaking Customer Support Representative for the Logistics & Shipping Department. In this role, you will be the primary point of contact for German-speaking customers, assisting them with their inquiries related to logistics and shipping services. Your commitment to providing...
-
Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Speaking Customer Support Representative within the Logistics & Shipping Department. In this integral role, you will be responsible for providing exceptional support to German-speaking clients, addressing inquiries related to logistics and shipping services. Your skills...
-
German Speaking Customer Support for Dating
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full timePatrique Mercier Recruitment is thrilled to offer an exciting opportunity for a German Speaking Customer Support representative in our Dating & Social Networking Apps Department. If you're passionate about helping people connect and navigate through modern dating platforms, this role is perfect for you You will be assisting German-speaking users by providing...
-
Athens, Attica, Greece Patrique Mercier Recruitment JP Full timePatrique Mercier Recruitment JP is looking for a talented German Speaking Customer Support Representative to join our team remotely from GreeceThis role offers the unique opportunity to work from the comfort of your own home while providing exceptional support to our German-speaking customers. You will be responsible for assisting clients with their...
-
German Speaking Customer Support for Luxury
5 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeElevate Your Career with Patrique Mercier Recruitment ES We are excited to offer an extraordinary opportunity for a German Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. If you are fluent in German and have a passion for luxury brands and exceptional customer service, this is the perfect role for youIn this...
-
Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full timePatrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Speaking Customer Support representative to join the Home Security & Alarm Systems Department. In this role, you will be tasked with providing exceptional support to German-speaking customers, addressing their inquiries and concerns related to our innovative security...
