German Speaking Customer Support for Transportation Services Department
5 days ago
Step into Your Next Career Adventure Patrique Mercier Recruitment ES is excited to invite applications for the position of German Speaking Customer Support representative in our Transportation Services Department. If you are fluent in German and have a passion for providing top-notch customer service, this could be the perfect role for you
In this key position, you will assist German-speaking customers with their transportation inquiries, ensuring they receive the best assistance and support. Join a dynamic team where your skills will be valued, and contribute to creating outstanding customer experiences. If you're ready to elevate your career in the transportation sector, we would love to hear from you
Your Responsibilities- Provide exceptional customer support to German-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to transportation services, resolving any issues efficiently and effectively.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service objectives and enhance overall customer satisfaction.
- Participate in ongoing training to keep up with industry trends and service improvements.
Requirements
- Fluency in German (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or the transportation industry is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving skills with keen attention to detail.
- Willingness to adapt and thrive in a fast-paced work environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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