German Speaking Customer Service Positions for Imperial Department
4 days ago
Patrique Mercier Recruitment is thrilled to offer exciting German Speaking Customer Service Positions within the Imperial Department. Our agency is committed to finding top talent for exceptional job opportunities across Greece. In this role, you will interact with German-speaking clients, providing outstanding customer support and assistance regarding our services and products. Your fluency in German will be key in ensuring client satisfaction and maintaining strong relationships. If you are enthusiastic about helping others and want to be part of a dynamic team, we invite you to apply
Responsibilities- Provide superb customer service through phone, email, and chat communications in German.
- Assist clients with inquiries related to the Imperial Department's offerings.
- Manage and resolve customer complaints with a focus on professionalism.
- Educate customers about available services and guide them in their decisions.
- Maintain accurate documentation of customer interactions and ensure record-keeping.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Stay updated on relevant changes and offerings within the Imperial Department.
Requirements
- Fluency in German (both spoken and written) is essential.
- Excellent communication skills and a commitment to customer service excellence.
- Previous experience in customer service or similar roles is preferred.
- Strong problem-solving skills focused on ensuring customer satisfaction.
- Able to work effectively both independently and within a team.
- Familiarity with the services of the Imperial Department is a plus.
- Proficiency in using digital tools and customer relationship management systems.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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