Spanish Speaking Customer Service Positions for Imperial Department
4 days ago
Patrique Mercier Recruitment is a leading agency focused on connecting talented individuals with excellent job opportunities in Greece. We are currently seeking candidates for Spanish Speaking Customer Service Positions within the Imperial Department. This role is ideal for those who thrive in vibrant environments and are dedicated to providing exceptional customer service. As a member of our team, you will interact with Spanish-speaking clients, assisting them with inquiries and ensuring they receive the support they need regarding our products and services. If you are a motivated individuals with a passion for helping others, we would love to hear from you
Responsibilities- Provide exemplary customer service through phone, email, and chat communications in Spanish.
- Assist clients with inquiries related to the Imperial Department's services and products.
- Handle and resolve customer complaints in a professional and empathetic manner.
- Guide customers in understanding available services and making informed choices.
- Document customer interactions accurately and maintain comprehensive records.
- Collaborate with team members to continuously improve service delivery and client satisfaction.
- Stay informed about updates and changes within the Imperial Department.
Requirements
- Fluency in Spanish (both spoken and written) is essential.
- Strong communication skills and a commitment to delivering excellent customer service.
- Prior experience in customer service or similar roles is preferred.
- Demonstrated problem-solving abilities focused on customer satisfaction.
- Ability to work effectively both independently and as part of a team.
- Interest in the services provided by the Imperial Department is a plus.
- Proficiency in digital tools and customer relationship management systems.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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