Italian Speaking Customer Service Positions for Imperial Department
4 days ago
Patrique Mercier Recruitment is delighted to offer exciting opportunities for Italian Speaking Customer Service Positions within the Imperial Department. Our agency is committed to connecting talented individuals with exceptional job prospects. In this role, you will engage with Italian-speaking clients, providing high-quality customer support and assistance regarding our range of services and products. Your fluency in Italian will be essential in ensuring client satisfaction and fostering strong relationships. If you are passionate about customer service and would like to be an integral part of a thriving team, we would love to hear from you
Responsibilities- Provide outstanding customer service via phone, email, and chat communications in Italian.
- Assist clients with inquiries related to the Imperial Department's services and offerings.
- Effectively manage and resolve customer complaints with professionalism.
- Educate customers about available services and guide them in their decisions.
- Maintain precise documentation of customer interactions and maintain records.
- Collaborate with team members to enhance service delivery and customer experience.
- Stay updated on relevant changes and offerings within the Imperial Department.
Requirements
- Fluency in Italian (both spoken and written) is required.
- Strong communication skills with a commitment to excellent customer service.
- Previous experience in customer service or a related field is preferred.
- Demonstrated problem-solving abilities with a focus on customer satisfaction.
- Ability to work both independently and collaboratively as part of a team.
- Knowledge of the Imperial Department's services is a plus.
- Proficient in using digital tools and customer relationship management systems.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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