German Speaking Customer Service for Online Streaming Service Department
4 days ago
Patrique Mercier Recruitment is a leading agency committed to connecting talented individuals with great job opportunities across Greece. We are currently seeking a German Speaking Customer Service representative to support a renowned Online Streaming Service Department. This role is ideal for those who have a passion for entertainment and technology, coupled with a strong commitment to customer service excellence. As a representative in this department, you will assist German-speaking customers with their inquiries regarding streaming services, account management, and technical issues. Your effective communication skills in German will be essential to ensure a smooth and enjoyable experience for all users. If you are excited about the intersection of technology and entertainment and are looking to make an impact, we encourage you to apply
Responsibilities- Provide outstanding customer support via phone, email, and chat in German.
- Assist customers with inquiries related to subscription plans, content availability, and account issues.
- Resolve customer complaints effectively while ensuring customer satisfaction.
- Guide users on troubleshooting issues and navigating the streaming platform.
- Document customer interactions and feedback accurately in the CRM system.
- Work collaboratively with team members to enhance service quality and efficiency.
- Stay updated on the latest features and offerings of the streaming service.
Requirements
- Fluency in German (both spoken and written) is essential.
- Strong communication skills with a customer-oriented approach.
- Previous experience in customer service or a relevant field is preferred.
- Excellent problem-solving skills and ability to handle complex inquiries.
- Ability to work independently in a fast-paced environment.
- Interest in online streaming services and digital entertainment is a plus.
- Proficient in using digital tools and customer management software.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a German Speaking Customer Service Representative for the Online Streaming Service Department. This position is perfect for individuals who are passionate about entertainment and technology, and who want to help customers navigate their streaming experiences with exceptional...
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for German-speaking customer service professionals to join a prestigious online streaming service team in Athens, Greece If you're passionate about entertainment and enjoy helping others, this role is perfect for you. As part of this dynamic organization, you will assist...
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