French Speaking Customer Support for Transportation Services Department
4 days ago
Join Our Dynamic Team Patrique Mercier Recruitment ES is on the lookout for a French Speaking Customer Support representative for the Transportation Services Department This is a fantastic opportunity for individuals fluent in French who are excited about helping customers navigate their transportation needs.
In this pivotal role, you will assist French-speaking customers with inquiries related to transportation services, ensuring that they receive the highest level of support and assistance. If you enjoy working in a fast-paced environment and are looking to make a positive impact on customers' travel experiences, we want to hear from you
Your Responsibilities- Provide exceptional customer support to French-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding transportation services, ensuring effective resolution of their issues.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to meet service level objectives and improve customer satisfaction.
- Participate in ongoing training to stay updated on industry trends and enhance service delivery.
Requirements
- Fluency in French (written and spoken) is essential.
- A strong passion for customer service and the transportation industry.
- Previous experience in customer support is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a positive and solutions-oriented mindset.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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