German Speaking Customer Support for Transportation Services
5 days ago
Patrique Mercier Recruitment JP is seeking a German Speaking Customer Support Representative for Transportation Services who will work remotely while based in the beautiful surroundings of Greece. This exciting role asks for a dedicated individual to assist German-speaking customers with inquiries, concerns, and issues related to transportation services.
As part of our growing team, you will play a key role in ensuring customers receive exceptional support and guidance. If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to the growth of a dynamic company, we want to hear from you
Responsibilities- Provide exceptional customer support to German-speaking clients via phone, email, and chat.
- Handle inquiries and assist customers with any issues or concerns related to transportation services.
- Document customer interactions accurately in the CRM system.
- Collaborate with colleagues to ensure a high level of service and customer satisfaction.
- Participate in training sessions to enhance your knowledge of products and services.
- Offer feedback and suggestions for process improvements and efficiency.
Requirements
- Fluency in German and English, both written and spoken.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time efficiently in a remote setting.
- Prior experience in customer service is a plus but not mandatory.
- Enthusiastic, self-motivated, and open to learning.
- Willingness to adapt to a new cultural experience while living and working in Greece.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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