German Speaking Customer Support for Transportation Services

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is seeking a German Speaking Customer Support Representative for Transportation Services who will work remotely while based in the beautiful surroundings of Greece. This exciting role asks for a dedicated individual to assist German-speaking customers with inquiries, concerns, and issues related to transportation services.

As part of our growing team, you will play a key role in ensuring customers receive exceptional support and guidance. If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to the growth of a dynamic company, we want to hear from you

Responsibilities
  • Provide exceptional customer support to German-speaking clients via phone, email, and chat.
  • Handle inquiries and assist customers with any issues or concerns related to transportation services.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with colleagues to ensure a high level of service and customer satisfaction.
  • Participate in training sessions to enhance your knowledge of products and services.
  • Offer feedback and suggestions for process improvements and efficiency.

Requirements

  • Fluency in German and English, both written and spoken.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and manage time efficiently in a remote setting.
  • Prior experience in customer service is a plus but not mandatory.
  • Enthusiastic, self-motivated, and open to learning.
  • Willingness to adapt to a new cultural experience while living and working in Greece.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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