Finnish Speaking Customer Service for Online Travel Department in Athens

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to offer an exciting position for a Finnish Speaking Customer Service Representative in our Online Travel Department, based in the stunning city of Athens If you have a love for travel and a passion for delivering outstanding customer service, this role is perfect for you. You will assist Finnish-speaking customers with their travel inquiries, bookings, and provide expert advice to enhance their travel experiences. Enjoy the vibrant atmosphere of Athens while being part of a dynamic team dedicated to excellence in travel support

Your Responsibilities
  • Deliver exceptional customer service to Finnish-speaking travelers through phone, email, and chat channels.
  • Assist customers with inquiries related to travel bookings and provide information on travel options.
  • Resolve customer issues and concerns promptly while maintaining a friendly demeanor.
  • Document customer interactions accurately to improve service quality.
  • Collaborate effectively with team members to meet and exceed performance targets.
  • Participate in ongoing training to stay informed about travel products and services.

Requirements

  • Fluency in Finnish (both written and spoken) is mandatory.
  • Strong enthusiasm for customer service and a love for travel.
  • Experience in customer service is preferred but not essential.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Willingness to embrace the adventure of working and living in Athens.
  • A desire to learn and grow within an innovative company in the travel industry

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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