Czech Speaking Customer Support for Music Streaming Platform Department
5 days ago
Your Chance to Shine in Music Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Czech Speaking Customer Support representative for our Music Streaming Platform Department If you have a passion for music and excellent communication skills, this role is perfect for you.
In this engaging position, you will assist Czech-speaking customers with their inquiries related to our music streaming services, ensuring they have a delightful and smooth experience. Join us and be part of a team that brings the joy of music to thousands while working in a dynamic and creative environment. If you're ready to take your career to new heights, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Czech-speaking clients through various communication channels, including email, phone, and chat.
- Assist customers with inquiries about the music streaming platform, troubleshooting issues, and providing solutions.
- Document customer interactions accurately in our CRM system.
- Collaborate with your team to enhance service delivery and improve customer satisfaction.
- Participate in ongoing training to stay updated on platform features and industry trends.
Requirements
- Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A strong enthusiasm for music and customer service.
- Previous experience in customer support is beneficial but not required.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive outlook.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a remote or office setting, depending on company needs.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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