Polish Speaking Customer Support for Music Streaming Platform Department
5 days ago
Join Our Melodic Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a Polish Speaking Customer Support representative for a renowned Music Streaming Platform. If you have a passion for music and are fluent in Polish, this role is perfect for you
In this vibrant position, you will assist Polish-speaking customers with their inquiries related to our music streaming services. Your role will be crucial in ensuring that our customers have a seamless and enjoyable experience as they explore their favorite tunes. Be part of a dynamic environment that celebrates creativity and music while making a positive impact on users' musical journeys
Your Responsibilities- Provide exceptional customer support to Polish-speaking clients through various communication channels.
- Assist customers with questions about the platform, subscriptions, and troubleshooting issues.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on industry trends and platform features.
Requirements
- Fluency in Polish (written and spoken) is essential. Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
- A strong enthusiasm for customer service and a genuine interest in music.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a solution-oriented mindset.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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