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1 day ago
This role is designed for individuals who are passionate about delivering top-notch customer support and are fluent in Spanish and English. As a Customer Support Specialist, you will interact with customers through various communication channels including phone, email, and live chat.
Key responsibilities include providing accurate information and guidance on products and services, handling and resolving customer concerns and technical issues, maintaining detailed documentation of customer interactions, and collaborating with internal teams to address customer feedback and enhance service offerings.
Requirements- Fluency in Spanish and English; proficiency in other languages is an advantage.
- Experience in customer service or technical support is highly desired.
- Strong communication and problem-solving skills, with a customer-centric approach.
- Ability to work under pressure and handle different customer queries efficiently.
- Familiarity with CRM systems and a strong understanding of technology products.
- Self-motivated and capable of working effectively in a team-oriented environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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