Technical Expert

16 hours ago

Athens, Attica, Greece beBeeCareer Full time
Job Opportunity

You can advance your career by working for a multinational company. This position offers the chance to develop strong experience and skills, while representing one of the biggest brands worldwide.

This is a great opportunity to work with the world's tech leader in Greece. We are seeking a fluent Czech speaker to join our Microsoft Customer Experts team.

The job languages include Czech. The job posting schema is yes.

The responsibilities will vary depending on the team you will join. You will identify customers' needs and deliver appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner. You will assist customers to place an order and related issues. You will answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues. You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. You will turn every customer into a happy customer. You will exchange ideas and solutions with your colleagues. You will enjoy your time in Greece.],

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